In http://www.voip-info.org/wiki-Asterisk+agents as followings, what type of channel of 28 and 29 is?
agents.conf [agents] agent => 1001,4321,Wayne Kerr queues.conf [queue1] member => Agent/1001 extensions.conf exten => 28,1,AgentLogin(1001) exten => 29,1,Queue(queue1) I use the following in extension.conf with Vonage softphone account, it works well to call SIP extension 1001. exten => 180xxxxxx,1,Dial(SIP/1001,20) If using agent to login a queue, how to transfer the call to the queue first? I try two approaches, no one work. 1. exten => 180xxxxxx,1,Dial(SIP/28,20): no SIP 28 extension registered in Asterisk. 2. exten => 180xxxxxx,1,AgentLogin(1001) exten => 180xxxxxx,2,Queue(queue1): when calling that number, agent login. after hangup, agent logoff. How to keep this agent login in the queue.
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