Stephen Bosch wrote:
Have you tried calling AT&T and asking for call disconnect supervision?
I realise that this can be a thankless and tedious endeavour, but it IS
worth trying. There are almost no commercial switches that don't support
this; it's a matter of activating it for the specific circuit in
software. Particularly if you have a business line -- you can demand it.
All PBXs need it if they use analog lines (and plenty still do) so I'm
sure this is not an alien concept to AT&T. It's just a matter of finding
the right Earthling there who can help you.
This might be one of those times where a "beer with the technician" will
get you some joy, if calling Repair doesn't give you any joy.
Better luck with AT&T than I had with the Monon Telephone Company.
They have a switch that's fairly new, so I called them--I'm a loyal but
tightly captive customer of the last 25 years.
Their chief technician told me, "Sure, our switch is new. There's
nothing to it more than a setting on a software screen. But we don't
have to do it because it's not in our tariffs. So forget it."
And then he hung up on me.
B.
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