If your connections are VoIP, the first area to look at for quality is
network jitter/congestion/drops.
I'm mostly worried about drops. A little bit of garbling I can deal with
but a dropped call is just VERY bad. Especially when it happens again
and again. Does anyone know any methods for tracing dropped calls? All I
see is a normal hangup in the logs. The dropped calls seem VERY random
and happen regardless of VSP.
All I can determine is that it's asterisk that's at fault but I really
have no justification for it.
All of our calls are VOIP only.
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