What version of Asterisk is this "the r number" on the 1.4 branch? I'll try and reproduce the condition here.
Also - if you could post into that bug on Mantis a "full" DEBUG/VERBOSE log and what it looks like when you do "show queues" when one of these agents is on the phone, that'd be real helpful. Thanks. On 3/7/07, Hall, Eric M. <[EMAIL PROTECTED]> wrote:
BJ Here is the sip.conf file. Hints work great. The only problem is the queue is sending calls to an agent that's on the phone. [general] rtcachefriends=yes videosupport=yes port=5060 ; Port to bind to (SIP is 5060) bindaddr=0.0.0.0 ; Address to bind to (all addresses on machine) context=sip ; Send unknown SIP callers to this context allow=g729 allow=h263 ; H.263 is our video codec allow=h263p ; H.263p is the enhanced video codec ;allow=g711 ;allow=all ;allow=ulaw ;allow=gsm nat=1 host=dynamic type=peer qualify=yes notifyringing=yes Subscribecontext=sip call-limit=300 notifyhold = yes limitonpeer = yes notifyringing = yes ; Notify subscriptions on RINGING state (default: no) notifyhold = yes [56405] ;Eric Test type=friend ; "friend" means this device takes and makes calls username=1 ; Username on device callerid=Eric Test Phone <56405> secret=56405 ; Password for device host=dynamic ; This host is not on the same IP addr every time context=sip ; Inbound calls from this host go here [EMAIL PROTECTED]; Activate the message waiting light if this canreinvite=no ; Leave this alone for now; see archives for details nat=1 qualify=yes Subscribecontext=sip notifyringing=yes call-limit=300 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of BJ Weschke Sent: Wednesday, March 07, 2007 10:35 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Asterisk queue and agents I don't think this is a bug. From UPGRADE.txt: * Queues depend on the channel driver reporting the proper state for each member of the queue. To get proper signalling on queue members that use the SIP channel driver, you need to enable a call limit (could be set to a high value so it is not put into action) and also make sure that both inbound and outbound calls are accounted for. Example: [general] limitonpeer = yes [peername] type=friend call-limit=10 -------- Please test with that and report your findings, and if it's still not working find us on IRC as we'd like to take a further look and see what might be wrong. BJ On 3/7/07, Hall, Eric M. <[EMAIL PROTECTED]> wrote: > Looks like it's a bug > > http://bugs.digium.com/view.php?id=9172&nbn=3 > > I have update to Asterisk SVN-branch-1.4-r58243 and will test it tomorrow and report back to the list. > > > > Eric Hall > > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Octavio Ruiz (Ta^3) > Sent: Wednesday, March 07, 2007 1:05 PM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [asterisk-users] Asterisk queue and agents > > > Have a question for the group > > If I have an agent is on the phone outside of the queue should that person > > still get queue calls ? > > Doing a show agents online I see Available however show hints I see inuse. > > There is a ringinuse feature for SIP devices on 1.4.X which is what you are looking for. > > -- > Octavio Ruiz Cervera > Neocenter, SA. de CV. > http://www.neocenter.com/ > Soluciones para Centros de Contacto y TelefonÃa IP > Tel.: (+52 55) 8590-9000 Ext. 9016 > Cel.: (+55 55) 5514-087790 > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > -- Bird's The Word Technologies, Inc. http://www.btwtech.com/ _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
-- Bird's The Word Technologies, Inc. http://www.btwtech.com/ _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users