On 27 mar 2007, at 15.15, Ray Wadkins wrote:
I looked at a call queue, but it didn't seem to work the way I
want. Agents need to log into the queue to get calls, seemingly.
Of course, I only stopped on the topic for a short period. with
the meetme conference, anyone can answer the door from any phone by
dialing the conference extension, just not open the door.
In queue.conf (or is it called queues.conf?) you can set up a call
queue with all your phones already in it.
Which will mean that if you pass the incoming call to that queue all
phones will be ringing until one person picks it up.
At my work we have it set up like that. And additionally, people can
join or leave the call queue by dialing certain extensions on their
phones, which can be convenient when people do not want to be disturbed.
I do not understand exactly how you mean your system works, how does
the users know when someone is at the door? Since no phone is ringing
it seems to me like a guessing game to know when they need to dial in
to the meetme to open the door? Do you have free sight to the
entrance door so that you can see if someone is already there?
/Ola
________________________________
From: [EMAIL PROTECTED] on behalf of Ola Lidholm
Sent: Mon 3/26/2007 7:40 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Doorphone
On 26 mar 2007, at 22.17, Ray Wadkins wrote:
We have a doorphone device that's connected to our PBX. Currently,
there's a special meetme conference that the phone connects to when
the visitor presses zero. Users in the office can dial the meetme
conference and get connected. The problem is that we can't send
DTMF signals to the door to open it, because the meetme app seems
to capture them.
I had the bright idea to set up a "virtual extension" that would
just ring, virtually. Then we could use call pickup to snag the
call at an extension and be able to open the door. Unfortunately,
I can't figure out how to get that to work. Wait(30) and Answer
(30000) don't seem to allow call pickup to snag the extension.
Any suggestions?
Hi Ray,
I can't really understand why you want to use a meetme conference?
Why not use a call queue instead?
/Ola Lidholm
[EMAIL PROTECTED]
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