Klaverstyn, David C wrote:
I am using autoload and I have rebooted the server.  I have tried using
different files and a different location.  This is getting very
frustrating.

If the call was a SIP call then I would say that the device is using VAD/CND (silence detection). This is the classic cause of MoH only working when there is audio going in the other direction. Maybe there is SIP somewhere in the call path.

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