Rob Schall wrote:
We have the caller id with name option enabled with our provider,
however, our polycom 501 phones will only display the number of the
incoming call. Is there a way to see the callerid name from the cli when
the call is coming in (like a print in the dial plan)? I'm not sure if
the problem is with asterisk or our phones. I did turn on the
calleridpres option in zapata, but I'm unsure what else needs to be set.

I bet you have something like this:

s,1,Dial(SIP/polycom)

When you should in fact have something more like

s,1,Wait(0.5)
s,n,Dial(SIP/polycom)

Caller ID Name information takes a little bit longer to come in, on a PRI as I'm assuming you're using.

HTH,
Trevor



--
Does your Canadian VoIP service need CRTC-compliant 9-1-1 services?  Please
visit http://www.digitalcon.ca/voip9-1-1/ to find out more!

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