Yuan LIU wrote:
From: Drew Gibson <[EMAIL PROTECTED]>
Date: Mon, 26 Mar 2007 15:08:51 -0400

Olivier wrote:

I tried using multiple accounts from one phone to separate call centre traffic but the phones (Aastra 480i) would default all calls from the phone to the account with the "highest" line number. This made it impractical for my purposes.
    Drew

Do think this limitation comes the phone or from Asterisk ?
Cheers

The phone,  it selects the outgoing account to use.

Logistically, there is no way for the phone to know which outgoing account YOU want it to use, unless you press extra buttons like on old style PBX phones or multi-line phones. Short of having custom made phones, you can play with dial plan and use, for example, a special prefix or postfix to indicate which personality you want to present when outgoing. Is this practical?

Yuan Liu

My phones know which line I want to use, they have a button for each one. I have since found that there is an issue with the way that the Aastra 480i registers the separate lines/accounts with Asterisk leaving Asterisk unable to differentiate between the lines on outbound calls.

regards,

Drew

--
Drew Gibson

Systems Administrator
OANDA Corporation
www.oanda.com

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