Sanjay Rajdev wrote: > I have queue set up in realtime on Asterisk 1.4.2. > > Below is the senario that is happenening :: > I have created a test queue with only one agent. Once I call the test queue > the agents phone rings if the aagent is logged on. everything till here is > fine. > Now if the agent does not pick up the call, the call automaticaly disconnects > after 15 secs as set for the queue, till here also it is fine. > But the agents phone never rings again for that Call and therefore the caller > goes on an infinite wait and listen the wonderfull on hold music. :) > > Here are few more observations. > If I reload the asterisk it ring again for one time. > OR > If the agent relogin then also it rings for one more time. > OR > If the caller disconnecs and callback again, it will ring one more time. > > > Here is the agent.conf > [general] > persistentagents=yes > multiplelogin=no > > [agents] > autologoff=150 > wrapuptime=60000
60000/60/60 = 16,67 *hours*! Use something like 5. Regards, Philipp -- amooma GmbH - Bachstr. 126 - 56566 Neuwied - http://www.amooma.de Let's use IT to solve problems and not to create new ones. Asterisk? -> http://www.das-asterisk-buch.de Geschäftsführer: Stefan Wintermeyer Handelsregister: Neuwied B 14998 _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
