Here is the run down... billsec is talk time duration is wait time dst is the queue extension lastdata is the queue name lastapp will show logins dstchannel is the destination agent disposition is answered or abandoned status Mysql example to show all agent call detail for agent 8000 on queue number 8877... ( I have a bad habit of using like statements, this will work with = if you type better than I normally do, just lose the %) SELECT * FROM cdr WHERE dst LIKE '8877%' AND dstchannel LIKE 'Agent/8000%'
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