> Is there anyway to setup a queue with only one agent (device) which is > always logged in. So when a call hits that queue the device will ring (if > not already on a call) or will be put in the queue if the call is already > in place?
Sure, in queues.conf you can add many type of members (not just agents) like SIP or Local channels. So you don't need to use AgentLogin/CallBackLogin ej. [recepcion] musicclass = default monitor-format = wav49 strategy = ringall timeout = 15 retry = 2 autopause = no maxlen = 3 context = voicemail setinterfacevar = yes announce-frequency = 15 periodic-announce-frequency = 0 announce-holdtime = yes announce-round-seconds = 10 joinempty = strict leavewhenempty = strict eventwhencalled = yes eventmemberstatus = yes ringinuse = yes timeoutrestart = no member => SIP/9001,1 member => SIP/9005,2 -- Octavio Ruiz Cervera Neocenter, SA. de CV. http://www.neocenter.com/ Soluciones para Centros de Contacto y TelefonÃa IP Tel.: (+52 55) 8590-9000 Ext. 9016 Cel.: (+55 55) 5514-087790 _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
