I put such a request for enhancement in sometime, and as is seeming to be frustratingly common for CounterPath, it was completely ignored.

Were it not for the Plantronics CS-50 headsets that we bought that have support in a /very/ limited number of softphones, I'd be dumping EyeBeam /and/ X-Lite like the sack of crap that it's proving to be.


Steve Davies wrote:
On 4/20/07, James FitzGibbon <[EMAIL PROTECTED]> wrote:

I went around this loop with CounterPath a couple of months back. It
seems that their idea of provisioning revolves around customising the
software before selling it, so that it is locking the end-user into
using "your" (the seller's) SIP server.

They had trouble understanding that the user just paid money for this
software, which they want to be provisioned by a server on their own
network, and they do not support this. I gave up at this stage, but
perhaps if more people apply pressure, it will become possible to
extend their current (quite useable) provisioning interface, but have
a user-configurable setting to determine where the configuration is
fetched from. At present the configuration server setting is fixed at
compile-time by CounterPath.

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