Noah Miller wrote:
Hi Chandra -
We bought 10 Polycom IP 501 Phones. Our all nine phones are working fine
except one phone. When I tried to connect my phone with my network, It
automatically formatted its file system. Now, It is not booting.
What I have to do now? Can you please tell me the solution.
What is it doing? Do you get a boot menu at all? Is it totally dead
(won't power up)? Are you using a boot server (TFTP, FTP, HTTP,
HTTPS)?
If it's totally dead, you'll want to speak with your Polycom reseller.
They should replace it for you. If the phone boots, and you can get
into the boot menu, it may be that there is a configuration option in
the boot menu that is preventing the phone from talking to your boot
server.
If you can get to the boot menu (where it offers to let you configure a
server to boot off of), you can recover with a firmware image. You
usually can get these only from resellers (because Polycom doesn't want
to deal with customer support on an individual basis). Let me know if
you can get this far; I might be able to help.
Steve
_______________________________________________
--Bandwidth and Colocation provided by Easynews.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
