Hi Ed
Ed Nuñez ha scritto:
I would like to know if anyone here knows the answer to the following
question
I need to implement the following conferencing feature for my agents.
1. Agent receives call from caller
2. Agent conferences a verification service
No problem since here
3. After finishing the verification, agent needs to drop third
party (Verification service) and continue on the line with caller.
What is your Verification service ?
A VoIP UA which is called for each received call ?? In this case you
should kick it from the conference
Here are my suggestion:
- Use MeetM Web Control
(http://www.voip-info.org/wiki/view/MeetMe-Web-Control)
- Use MeetMe b option and write an AGI which react to DTMF pressed by
the agent (Pay attention to it:
http://www.voip-info.org/wiki-Asterisk+cmd+MeetMe#MoreonoptionbAGI_BACKGROUND)
- Implement some dirty hack in app_meetme.c (you can define a key which
kicks every user markned with 'A' option)
Hope it helps
Regards
Edoardo Serra
My problem right now is being able to disconnect the third party and
keeping the caller on the line. Would this be a function of Asterisk
or the SIP / IAX phone? Any comments would be appreciated.
Thank you
Ed Nuñez
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Ing. Edoardo Serra
WeBRainstorm S.r.l.
Via Pio Foà 83/C
10126 - Torino
Tel: +39 011 678 100
Fax: +39 011 678 275
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