We had the same problem as well.

We ended up blocking all REFER requests on our SIP proxy when the URI was for a 
PSTN number. A bit inconvenient for customers but preferrable to losing buckets 
of money.

Regards,
Grey Man


----- Original Message ----

From: Jonathan Barratt <[EMAIL PROTECTED]>

To: Asterisk Users Mailing List - Non-Commercial Discussion 
<[email protected]>

Sent: Tuesday, 1 May, 2007 1:37:26 AM

Subject: RE: [asterisk-users] CDR and Billing Issue



 We have the same problem, and it also showed up when clients made three+ way 
calls. The CDRs would show them making the same call three times simultaneously 
as the destination field for the second and third calls was still showing the 
first number they had dialed. One of our clients caught it and asked us how he 
could have been calling the same person at the same time as he was already 
calling them…  Quite embarrassing. Not sure if issue has been fixed in 
subsequent release or not…

     

   Best,

   Jonathan

     

         

  From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dovid B

 Sent: Monday, April 30, 2007 2:37 PM

 To: [email protected]

 Subject: [asterisk-users] CDR and Billing Issue

   

    

     Hi Guys,

   

    I am having an issue that I have been able to replicate and I want to know 
if anyone else has this.

   

    Extension 100 dials an external number. He speaks for 5 minutes and then 
transfers the call to extension 200. Extension 200 speaks for 1 hour. When we 
go through the call logs we see the five minute call to the external number 
from extension 100. We then see a call from extension 100 to extension 200 for 
1 hour. The issue we are having is that we are billing the clients (100 and 200 
are both the same client as ours) for calls only that hit the PSTN and not 
internal calls. The issue comes in that if the call is transfer from one 
extension to another since we see it as a call from one extension to another we 
assume that  it is an internal call. Is there any way to "fix asterisk" so that 
it doesn't do this, am I doing some thing wrong or do all calls have to be 
attended transfers ? (We don't want to tell this to the clients because then 
they will figure out the loop hole).

   

     

   

    Thanks a lot.

   

     

   

    Dovid 

   

     

   

  

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