Hello
I am sure someone has done this and I know I have read about answering extensions before. I just can't find where I read it. What I would like to do is simple in theory. If one of my queues is ringing I would like to be able to dial an extension which immediately connects me to the next person in line - essentially answering the queue. We have a large lobby, but only a couple of the phones are logged in to the queue. We can hear them ring and would like an easy way to answer it without logging in to the queue. If anyone has any ideas or places I can look that would be great. Let me know if you need more info. -- Thanks, Brandon Comouche
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