Stephen Bosch wrote:
And what do you do when they say:
"We have a modern, relatively-new switch for which that sort of feature
change is a trivial click on a GUI checkbox. However, we do not have
any tariffed requirement to provide disconnect supervision. So we won't
do it for you. Goodbye."
Ask for the supervisor.
Don't quit pestering them until you get someone who can help you.
DON'T QUIT.
You'd be surprised what persistence will get you (that is, more than
just disconnect supervision)
My phone company is owned by two brothers, and it was one of them who
told me that.
I'm borked.
b.
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