----- Original Message ----- From: "Anton Yurchenko" <[EMAIL PROTECTED]>I have a problem, when caller is in Queue and the operator is busy answering other call he/she still hears the call waiting signal.
To: <[EMAIL PROTECTED]>
Sent: Saturday, November 29, 2003 3:34 AM
Subject: Re: [Asterisk-Users] call waiting disable in sip
what would happend if all operators are busy? would app_queue exit? would it schedule the call to wait and until the number of them reaches the maxlen ( it is defined in queues.conf) ?
Hi Anton,
Before I submitted the patch to bugtracker to fix this problem, I tested this for both the Dial and Queue apps, and it works as per other channels, ie when all the queue operators are busy, the calling party will stay in the queue until an agent becomes free. All parameters within the queue.conf apply.
The only parameter you need to specify in sip.conf is the "incominglimit" for this to work. For GS phones, set this to 1.
By the way, this is no longer a patch as it has been incorporated into the CVS as of 26/11/03.
Let me know if you encounter any problems.
Paul
I have the latest cvs and incominglimit is set to 1. But here is what * shows when the operator is answering ( that is his phone is busy):
Username incoming Limit outgoing Limit 107 0 1 0 1
and operator is getting a call waiting tone. Coould I be missing something?
here is my sip.conf:
[107] type=friend host=dynamic dtmfmode=rfc2833 ; Choices are inband, rfc2833, or info defaultip=172.22.0.137 mailbox=201 ; Mailbox for message waiting indicator callerid="ipphone1" <201> callgroup=1 pickupgroup=1 incominglimit=1 outgoinglimit=1
extensions.conf is very simple. it just calls Queue:
exten => 101, 1, Queue(phila)
may I be missing something in granstream phones?
Thanks a lot
--
Anton Yurchenko<[EMAIL PROTECTED]> Digital Generation
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