Hi list,

Does anyone have any advice on the following:

Incoming calls to our office come in on a SIP trunk. Since all our  
offices/desks are in close proximity, we would like just a single  
phone to ring when a call comes in instead of ringing every person's  
phone.

Currently we've got this working by having all the phones in a  
callgroup/pickupgroup and incoming calls ring the 'ringer phone'  
extension, then we can use the *8 to pickup the incoming call from  
any other phone. The problem though, is that if two people in the  
office call each other, *8 from a third phone also picks up their  
call, which is not the desired effect.

So in essence, I'm asking whether there's a better way to pickup an  
incoming call from our external SIP trunk, whilst its ringing only a  
specific extension, without picking up overlapping internal calls?


Regards,
Tom

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