John Faubion wrote: >> by the way selling does not depend on the amount of lines you have and >> we are very productive trust me!!!! >> > > > True, very true. There are lots of very productive sales people that don't > need a phone at all. From the paper boy to car dealers, lots of sales don't > require many phone lines. Of course at the same time, a typical call center > wouldn't be very productive with only two lines. > > > >> I have seen a million dollar corp work off four lines so your statement >> is quite vague....... >> > > > We have a few agents that have million dollar months and even a couple that > have had million dollar weeks! But that isn't the point, is it Otis? The > problem is you got your feelings hurt because instead of reading my reply, > you assumed that I was putting your company down. My first paragraph was > kind of a open thought process so that you and others might comprehend the > basis of my reply. What I was trying to wrap my head around, was just how > productive a system with only two lines could be if a single call came in > and was then routed back out the other line to the outside sales guy. Now if > you were using a digital line, perhaps we could consider using the signaling > to redirect the call from the originating source directly to the salesman's > phone and thus free up the lines for the next call. But no, you said pots > lines as in "Plain Old Telephone Service" (POTS) which means we don't have > the option of using some fancy, out of band signaling to redirect the call. > So my thinking was, as I said before, "Surely you have more than two lines." > In my twenty-two years of telephony experience, dealing with everything from > single line phones to key systems to PBX systems to Nortel DMS-500 switches, > I only remember one sales "office" that only had two lines and that office > was literally an 8 foot by 8 foot closet with two phones and all calls were > outgoing. >
You are right but finish reading this....To be honest I did not get my feelings hurt, so assumptions are not needed I was simply stating one scenario where a local company here was very product to better your understanding of how some companies work off 2 to 10 lines and still produce. If you have read my first statement you would have understood that I did read and I did appreciate your reply. As the other methods has no interest to me at this time. I do agree maybe I should have sent a paragraph with details but I felt like knowing only two lines for the sales office was plenty. Now do not confuse us with a call center. Trust me by no means could we be as productive as others but then again we are not a giant but a small business and do not sign up thousands a day so we do not have a need for more lines yet. But there again you still made a judgment call about the two lines. If I tell this is the setup then there is nothing to question. Sometimes all tech guys have a problem with assuming sometimes there are more to a situation than what was presented. I am guilty as well. LOL!! > Yes, my answer was a little vague. So was the information you provided. Now > had you bothered to read the 2nd and 3rd paragraph, you might have noticed > that I provided a few methods that you could consider. My intention for > doing this was simple. Maybe one of the ways mentioned would spark a > response from you that would help to clarify the "right" way. Now suppose > for a moment that you had actually read the reply. Let's also pretend that > in reading it you realized that, yes, you have two pots lines, but what you > had meant to say was that you had two "unused" pots lines along with some > other form of incoming trunks. Then maybe you would have responded with an > email to clarify that, to which I could have suggested that maybe you could > look into a two port cell phone gateway to keep the incoming lines free and > still keep connected to your sales guy. Can you see how we could have used > that information to consider the "right" option? > Here again had you read my first statement you would have understood that I appreciated your reply. John thanks for the input. forget about my "right" way ok! I made a mistake on putting this in.......this is what I was really looking for: explained later down.......... > Considering that this list is for non commercial discussion, our only form > of payment here is in the repayment of our debt to others that have gone > before us and helped us out. Next time please appreciate the fact that > someone else took time out of their busy day to consider and to reply your > request for information. Now if you would like to provide a little more > detail with your request, I'm fairly sure that someone here will likely > respond to it. > > There again making assumptions are not right because I did try your first option. But John do not get me wrong as I have been thinking about the second so before you can say please appreciate the response lets try to get the facts straight. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Ok John lets Fudge this BS above this is what I want done can you help me? I two phones lines for sales only and not a big call center LOL! Asterisk 1.2.16 Zaptel 1.2.18 I want this outside sales to be able to move his call totally off our system freeing up a line. The way we do it now is if one call comes in and it is outside sales we do the below with the two pots lines: Most of the time he works off his cell phone so it's not a problem with incoming calls. Try to think small here for a minute!!!! Polycom Phones 1. New call 2. Press 9 access outside line 3. Dial Cell Number 4. Transfer the call that way. When I was talking the "right" way I was talking a more efficient way sorry for being vague as well. The second option you stated seems interesting but is for later thought. But your first option I have try before and tried again since this e-mail. Can you provide details on that. Thanks........ Otis > John > > > > _______________________________________________ > --Bandwidth and Colocation Provided by http://www.api-digital.com-- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
