>They used the 'local' dial option, with the D option (from memory)

----------------------------------
Documentation :
D(digits): After the called party answers, send digits as a DTMF stream, 
then connect the call to the originating channel. (You can also use 'w' to 
produce .5 second pauses.)
----------------------------------

The Dial D option is for a dialplan command and is not conditionnal (the 
agent may or may not want a transfert) and is designed in order to emit DTMF 
on the called channel (e.g. in order to pass through a IVR) before the 
channels are bridged, and not in order to give to asterisk order.

>If you want more info, I can grab it from them next week....
Why not, but I don't think that will help me.

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