Before filing a bug report, I'd recommend you upgrade the machine as the digum crew is sure to say it too. I remember a while back similar "bad" wav files though way too intermittent to find a cause, though I don't remember exactly what release, when exactly nor have I seen it in several months. D
> -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of > Leah Newmark > Sent: Wednesday, July 25, 2007 2:23 PM > To: [email protected] > Subject: Re: [asterisk-users] Blank Voicemails > > Dave writes:Sounds like there's something wrong there. I > don't remember the beginning of the conversation as to > when/how if it was stated. If all your failing messages are > 60 bytes, something's definitely going on. > Have you found a pattern to it's occurrence? > > My original email was as follows: > ---------------------------------------------------------------- > We're running Asterisk 1.2.10 and have been randomly being > left blank voicemails with long messages that we can't hear. > > I've searched and searched but cannot find a solution. > > This is what happens: > Internal Server runs Asterisk 1.2.10 where our mailboxes are > Incoming Server (behind a firewall) runs Asterisk 1.2.13 and > calls are bridged between this server and our internal server. > > I have not heard any complaints from users on the .13 server, > but it's happening too frequently to call a fluke on the .10 server. > Caller gets voicemail, leaves a message, hangs up. Voicemail > message is emailed to user saying the correct length (0:32, > 1:12, etc.), tries to play it and player says 0 seconds long. > Tries to access via phone, and the message again is blank, > even though the text file specifies correct length. > Voicemail is being saved in .WAV (wav49). > > I tried adding in > [options] > transmit_silence_during_record = yes > into asterisk.conf and it seemed to help for a bit, but then > we started getting the odd behavior again. > > Here is a capture of a failed message: > //DIDN'T WORK > Jul 6 11:57:07 DEBUG[9601] app.c: Locked path > '/var/spool/asterisk/voicemail/default/116/INBOX' > Jul 6 11:57:07 DEBUG[9601] app.c: Unlocked path > '/var/spool/asterisk/voicemail/default/116/INBOX' > Jul 6 11:57:07 DEBUG[9601] app.c: play_and_record: <None>, > /var/spool/asterisk/voicemail/default/116/tmp/IVnRHt, 'wav49' > Jul 6 11:57:55 DEBUG[9601] app.c: Locked path > '/var/spool/asterisk/voicemail/default/116/INBOX' > Jul 6 11:57:55 DEBUG[9601] app.c: Unlocked path > '/var/spool/asterisk/voicemail/default/116/INBOX' > Jul 6 11:57:55 DEBUG[9601] app_voicemail.c: Attaching file > '/var/spool/asterisk/voicemail/default/116/INBOX/msg0000', > format 'WAV', uservm is '2048', global is 2048 Jul 6 > 11:57:55 DEBUG[9601] app_voicemail.c: Sent mail to > [EMAIL PROTECTED] with command '/usr/sbin/sendmail -t' > > //THIS WORKED/WORKED > Jul 6 12:11:24 DEBUG[10184] app.c: Locked path > '/var/spool/asterisk/voicemail/default/116/INBOX' > Jul 6 12:11:24 DEBUG[10184] app.c: Unlocked path > '/var/spool/asterisk/voicemail/default/116/INBOX' > Jul 6 12:11:24 DEBUG[10184] app.c: play_and_record: <None>, > /var/spool/asterisk/voicemail/default/116/tmp/rGc1XJ, 'wav49' > Jul 6 12:11:51 DEBUG[10184] app.c: Locked path > '/var/spool/asterisk/voicemail/default/116/INBOX' > Jul 6 12:11:51 DEBUG[10184] app.c: Unlocked path > '/var/spool/asterisk/voicemail/default/116/INBOX' > Jul 6 12:11:51 DEBUG[10184] app_voicemail.c: Attaching file > '/var/spool/asterisk/voicemail/default/116/INBOX/msg0000', > format 'WAV', uservm is '2048', global is 2048 Jul 6 > 12:11:51 DEBUG[10184] app_voicemail.c: Sent mail to > [EMAIL PROTECTED] with command '/usr/sbin/sendmail -t' > > They look identical! Same mailbox, same debug output, > different behavior. > > I was noticing a pattern of certain callers (which made me > turn on the record silence option), but my users tell me it's > not only those callers, and sometimes those callers do > successfully leave messages; I only hear when it doesn't work. > > What can I do?! I'm stumped, and the situation is intolerable. > ---------------------------------------------------------------------- > > > At one point, I thought it was connected to Vonage since the > same caller consistently had problems, but when he called > with his Verizon line, it had worked. He started calling on > his Verizon line, and that sometimes has problems as well. I > think we see this behavior most with him, since he's a big > client and leaves lots of messages. There have definitely > been other clients calling that we don't hear the message from. > I have not noticed any pattern, debug looks the same. I am stumped. > > Thanks! > Leah Newmark > Capalon VoIP > http://www.olehphone.com > > > _______________________________________________ > --Bandwidth and Colocation Provided by http://www.api-digital.com-- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
