To give everyone our motives or circumstance:

 

The company in question does not pay for the salesperson(s) mobile phone 
therefore, we have a mixed bag of phones and providers for them. None are 
smartphones, none sync any type of e-mail.

 

Our company currently pays for alpha-numeric pagers (outdated as well) which 
the sales managers use to text and page as well as customers.

 

The goal is simply to notify or forward the salesperson of a VM left by 
someone(customer or the like) in the office(Asterisk VM in the office).

 

What options would we have with asterisk VM functionality?

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Andrew Joakimsen
Sent: Wednesday, July 25, 2007 8:47 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Asterisk Vm functionality question

 

 

On 7/25/07, James R. Stevens <[EMAIL PROTECTED]> wrote:

Going over the needs of any PBX that replaces our current system (working 
toward Asterisk) and have VM functionality question.

Currently when someone leaves a voice mail for a sales person (Who is in the 
field) the system takes the VM and then in turn dials over a POTS line and 
pages the sales person notifying them of a VM (Does not deliver the 
message-just notifies)

 Is this possible with Asterisk? 



Yes but usually we find better solutions for people if we know what is the 
motive behind it :) Throw away the old system and the old way of doing things. 

If your salesforce has GSM mobiles you can replace the provider's voicemail 
with Asterisk voicemail (for both the mobile & desk phones) and even use the 
mobile's MWI. If your salesforce uses smartphones you can just integrate their 
voicemail with it. For example I get all the voice messages to my email which 
is pushed to my Windows Mobile 5 device and I can listen to the WAV attachments 
no matter where I am. Working on integrating it on the backend with IMAP so 
that no matter where you read messages from they are all marked as read and all 
the MWI turn off (imagine you listen to the voicemail on your mobile via email 
and the VMWI on both the mobile and the desk phone turn off). 

Phone alerts seem antiquated but maybe you have good reason to do so. Either 
way with a very simple script you can do what you desire. Its the 
"externnotify" option.

 

 


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