Dnia 2007-08-01, o godz. 11:47:42 "Jason Adams" <[EMAIL PROTECTED]> napisał(a):
> Hi, All, > > I have a question about agents and queues. Right now we have about 4 > queues in our system. Some agents are in multiple queues. Our main > queue is for technical support and it's by far our busiest queue as > well. We have the autologoff feature set to 14 sec right now in the > agents.conf file. The problem I'm running into is we don't want > people in our sales queue (who are also in the support queue) to be > auto logged off from the sales queue. Is there a good way to > seperate agents and only have the them logged off from the support > queue and not the sales queue? Make different agents with same channels and people behind the phone. Agent logged of is an agent logged off (in my understanding). -- .: Jakub Głazik, .: email & jabber: zytek<at>nuxi.pl _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
