Ok thanks. I will finish reading and see if I have any questions I will post and wait until you answer thank you!
Otis Steve Totaro wrote: > Yes, but I have to be up very early in the morning and it is getting late. > > The answer priority will work for you in the meantime. > > If you want to investigate using real queues, let me know and I will > help you set it up. Most of the stuff is on the Wiki but I will give > you exact settings that should work on your setup. If you plan on > growing or ever want to collect data on queues, then this is the way to go. > > Thanks, > Steve > > OCOSA ListAcct wrote: > >> Steve do you have an example of this... >> >> Otis >> >> >> >> Steve Totaro wrote: >> >> >>> Eric "ManxPower" Wieling wrote: >>> >>> >>> >>>> Steve Totaro wrote: >>>> >>>> >>>> >>>> >>>>> OCOSA ListAcct wrote: >>>>> >>>>> >>>>> >>>>> >>>>>> I apologize if this question has already been answered / asked. I was >>>>>> searching on Google and nothing I do will work. All that happens is that >>>>>> the phones ring for 00:01:15 then voicemail kicks in. >>>>>> >>>>>> My goal here is to let the phones ring and ring until someone is not >>>>>> busy. I think 20000 secs is long enough. >>>>>> >>>>>> Here is how the dial plan is setup >>>>>> >>>>>> exten=>5,1,StartMusicOnHold >>>>>> exten=>5,2,Dial(SIP/support&SIP/support2,20000,tr) >>>>>> exten=>5,3,VoiceMail([EMAIL PROTECTED]) >>>>>> exten=>5,4,PlayBack(vm-goodbye) >>>>>> exten=>5,5,HangUp() >>>>>> exten=>1222,1,VoiceMailMain([EMAIL PROTECTED]) >>>>>> >>>>>> Any help is appreciated.... >>>>>> >>>>>> Otis >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>> Easiest way to solve your problem is to implement a support queue. >>>>> >>>>> >>>>> >>>>> >>>> Queues in Asterisk are horrid little creatures. >>>> >>>> Many SIP phones and ITSPs will disconnect the call if the destination >>>> rings for a long time. >>>> >>>> Put an Answer as your first priority, this should fix your problem. >>>> >>>> >>>> >>>> >>>> >>> That is an odd statement about queues. I ran a call center handling >>> over 15,000 calls a day using Asterisk and queues. No real problems. >>> >>> Please qualify your completely abstract statement, "Queues in Asterisk >>> are horrid little creatures." Statements like this are completely non >>> productive to anyone. >>> >>> Thanks, >>> Steve >>> >>> _______________________________________________ >>> --Bandwidth and Colocation Provided by http://www.api-digital.com-- >>> >>> asterisk-users mailing list >>> To UNSUBSCRIBE or update options visit: >>> http://lists.digium.com/mailman/listinfo/asterisk-users >>> >>> >>> >> _______________________________________________ >> --Bandwidth and Colocation Provided by http://www.api-digital.com-- >> >> asterisk-users mailing list >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-users >> >> >> >> > > > _______________________________________________ > --Bandwidth and Colocation Provided by http://www.api-digital.com-- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
