Answered my own question - use buddy watch on the Polycom and create a hint priority extension for the agent channel...
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Damon Estep Sent: Wednesday, August 22, 2007 8:42 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [asterisk-users] Agent status on Polycom phone? Has anyone designed a method to allow callback agents (Asterisk 1.2) to log in on a Polycom SoundPoint IP phone and have the phone visually indicate the agents logged in status?
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