Steve Totaro wrote:
Andrew Joakimsen wrote:
On 8/21/07, Chris Mason (Lists) <[EMAIL PROTECTED]> wrote:
Steve Totaro wrote:
You should have no problems. Make sure you put surge protection and
ground your POTS lines. It is a small investment. I have had SEVERAL
FXO modules die or behave strangely after thunderstorms. I cannot prove
it was a surge, but logic would indicate that was the issue.
Steve,
How are you providing surge protection? I have lost a couple of cards to
storms also.
I did not ground them properly (they declined that option in the
original sales process) and they were from installations over one or two
years ago.
Since it was not really Digium's fault, I did not even bother with the
RMA process. I may have tried if they were only a couple of months old.
I just bought new modules and billed the customer parts and labor. I
also sold them and installed proper grounding and surge supression.
Thanks,
Steve Totaro
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Steve,
what is the proper grounding procedure and what does good grounding achieve?
In this instance we are in an office tower and have 13 POTS lines. There
is a good ground hanging off the wall from the legacy system but what do
I connect it to?
Is a surge/lightning protector product required or is there something
more rudimentary can be done? The concern here is more with call quality
than lightning/surge protection.
regards,
Drew
--
Drew Gibson
Systems Administrator
OANDA Corporation
www.oanda.com
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