On 8/29/07, Aubrey Wells <[EMAIL PROTECTED]> wrote: > I have a main Asterisk server, and a server at a branch location connected > via a IAX2 trunk. I want to have a queue at the main location that has > people from both locations as members. I got this working, but the trouble > comes when the round-robin logic selects a member at the branch office to > call. If that user is unavailable, their voicemail answers the call, and the > main server detects this as an answered call and assumes the agent answered. > This is obviously not what I want, as I would like for the call to roll to > one of the other agents. Has anyone come across this before? Solutions? >
Don't contact the remote agents using a context that includes a call to VoiceMail(). Contact a remote context that dials the agent using Dial() with the appropriate timeout and hangs up if the agent is unavailable. Then app_queue () will do the right thing. -- j.
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