or a man in the middle.......

http://www.tuxtone.com/index.php/VoIP:T1_man_in_the_middle



On 9/5/07, Steve Totaro <[EMAIL PROTECTED]> wrote:
> Ricardo Gemignani wrote:
> > Hi all,
> >
> >   My name is Ricardo and unfortunately I'm just crawling in this
> > telecomm/asterisk world. So, after reading all day long i still don't
> > understand a few things. :D
> >
> >   I'm trying to "develop" a call recorder for a costumer. He has a
> > small call center ( 10 agents ) and want to record all calls. Since he
> > already has everything (ACD only) working perfectly in the PBX and
> > don't want me to "touch" it, I need do develop a  less intrusive as
> > possible system.
> >
> >   I was thinking to do a line tapping in his E1 branch before it
> > reaches the PBX and record it using Asterisk, then develop a small web
> > interface to recover the recordings.
> >
> >   In my research about E1 line tapping I found this product from
> > Sangoma ( http://www.sangoma.com/datasheets/tapping ) but could not
> > understand exactly how it really works.
> >
> >   Does anybody already used it?
> >
> >   Is it possible to use it with Asterisk?
> >
> > tia,
> > Ricardo Gemignani
> >
>
> Check out OrecX but you should be able to record that volume of calls
> natively on the box (that is assuming you are using Asterisk as your
> call center system.
>
> Thanks,
> Steve
>
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-- 
/*
 Andrew Latham
 LATHAMA (lay-th-ham-eh)
 [EMAIL PROTECTED]
 [EMAIL PROTECTED]
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