Here is our dial plan. You need to avoid double recording as well when
you transfer the call to other extension.
exten => 7141,3,Set(CALLFILENAME=q${EXTEN}-${TIMESTAMP}-${UNIQUEID})
exten => 7141,4,Set(__FROM-EXT-QUEUES=ext-queues)
exten => 7141,5,MixMonitor(${CALLFILENAME}.gsm|b)
exten => 7141,6,Playback(custom/None)
exten => 7141,7,Queue(7141|t|||7200)
Here is the CLI log.
-- Executing Playback("Zap/9-1", "monitoring") in new stack
-- Playing 'monitoring' (language 'md')
-- Executing Playback("Zap/9-1", "press-1-to-msg") in new stack
-- Playing 'press-1-to-msg' (language 'md')
-- Executing Goto("Zap/9-1", "ext-queues|7141|1") in new stack
-- Goto (ext-queues,7141,1)
-- Executing NoOp("Zap/9-1", "do not answer call before entering
queue") in new stack
-- Executing SetCIDName("Zap/9-1", "CN") in new stack
-- Executing Set("Zap/9-1",
"CALLFILENAME=q7141-20070914-132445-1189740177.10324") in new stack
-- Executing Set("Zap/9-1", "__FROM-EXT-QUEUES=ext-queues") in new
stack
-- Executing MixMonitor("Zap/9-1",
"q7141-20070914-132445-1189740177.10324.gsm|b") in new stack
-- Executing Playback("Zap/9-1", "custom/None") in new stack
-- Executing Queue("Zap/9-1", "7141|t|||7200") in new stack
So Yes. As long as Zap/9-1 channel (customer's channel) not hangs up, it
will be always recorded.
Isaac
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