On Tue, Sep 18, 2007 at 11:27:36AM -0500, Kyle Sexton wrote: > All, > > I'm trying to configure queue agents w/ a DUNDi setup so that an agent > can login to whatever server they please w/o any custom setup. In > general this seems to work, agents login w/ AgentCallbackLogin into the > incoming context (not a special queue context) and can receive queue > calls.
Don't use AgentCallbackLogin() it's odd in some interesting ways (The whole agent stuff isn't very flexible in many ways if your users have multiple ways to get called outside of the Agent.) For example if you have users in queues represented as Agents with also direct numbers respresented as SIP/xxx elsewhere, you will have problems with call waiting and busy detection not working properly, i.e, when the user is making an outgoing call on their SIP extn, the agent stuff does not detect them as being busy, so you cannot use call waiting. An 'agent' can only accept one call at a time but SIP/xxx may have several calls. About your situation, you might be able to solve it by using "Local/[EMAIL PROTECTED]" to route the call to where you need it to go when a call comes in for an agent that you want to locate in the dialplan somewhere else. The thing you route to using "Dial(Local/xxx" must be something in the dialplan routable by the current context.) AgentCallbackLogin as I understand it, deprecated as of 1.4.x, and 1.2.x is no longer being actively developed, so I'm trying to get off it, however some stuff I do is not possible now without that feature that they don't seem all that concerned about fixing right now. :-( Rob -- Robert Lister - London Internet Exchange - http://www.linx.net/ sip:[EMAIL PROTECTED] - inoc-dba:5459*710 - tel: +44 (0)20 7645 3510 _______________________________________________ Sign up now for AstriCon 2007! September 25-28th. http://www.astricon.net/ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users