Atis Lezdins @ 19/09/2007 06:05 -0300 dixit: > On Wednesday 19 September 2007 11:43:39 Carlos G Mendioroz wrote: >> Previous mail did not go through. Following up... >> >> Carlos G Mendioroz @ 16/09/2007 13:27 -0300 dixit: >>> Hi, >>> I'm seeing a problem using AgentCallbackLogin (Asterisk 1.2.16) where >>> a call in queue while an agent is logging in results in the agent >>> getting the call without properly being logged in. >>> >>> This seems to be a race, although I've not (yet) pinpointed the code at >>> fault. And I'm not able to reproduce it 100% of the time. >>> >>> The perceived anomaly is that teh agent is logged of w/o request, but >>> it seems it never got logged in. >>> >>> This only happens when logging in with calls already in queue. >>> Any hints ? >>> I'm going to make AgentCallbackLogin set the initial state to wrap to >>> see if that patches the problem by the time being. >>> >>> Any hints are welcome. >> I did not find a way to go wrap on login, cause the logic is distributed >> between Queue and Agent, but I did find this comment at chan_agent.c: >> >> /* Ensure we can't be gotten until we're done */ >> gettimeofday(&p->lastdisc, NULL); >> p->lastdisc.tv_sec++; >> >> It seems that the time it takes for the "login ok" message is more than >> one second, and is creating the trouble window. I changed that to allow >> 10 seconds of unavailability and the problem seems to be gone. >> >> -Carlos > > Shouldn't wrapuptime be used in this case? > > Regards, > Atis
This is happening at login time. wrapuptime gets used after the agent handles a call. I do have wrapuptime set BTW. wrapuptime uses lastcall as reference, which is a Queue var. Login is an Agent process. I still do not understand the whole thing though... -- Carlos G Mendioroz <[EMAIL PROTECTED]> _______________________________________________ Sign up now for AstriCon 2007! September 25-28th. http://www.astricon.net/ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
