I just had a user complain about a call getting dropped and another one failing 
to go through.

I'm trying to interpret the log entries for each call and would like to confirm 
my understanding.

The first entry is from an outbound call to a 1-866 number.  The [EMAIL 
PROTECTED] 
refers to a user account on my server.  Voip_one refers to my provider.

This sequence of log entries indicates, to me at least, that my provider 
refused to terminate the call, right?  
===================================================
[Sep 23 09:27:52] VERBOSE[24850] logger.c:     -- Executing [EMAIL PROTECTED]:3]
Dial("SIP/5058971234-08567bb8", "SIP/voip_one/18664521234|300|tTr") in new 
stack                                                 
[Sep 23 09:27:52] VERBOSE[24850] logger.c:     -- Called voip_one/1866451234    
                       
[Sep 23 09:27:52] WARNING[21450] chan_sip.c: Received response: "Forbidden" 
from '"User Name" <sip:[EMAIL PROTECTED]>;tag=as2487b92b'                       
                                                    
[Sep 23 09:27:52] VERBOSE[24850] logger.c:     -- SIP/voip_one-0855b8b0 is 
circuit-busy                 
[Sep 23 09:27:52] VERBOSE[24850] logger.c:   == Everyone is busy/congested at 
this time (1:0/1/0)           
[Sep 23 09:28:02] VERBOSE[24850] logger.c:     -- Timeout on 
SIP/5058971234-08567bb8                       
 [Sep 23 09:28:02] VERBOSE[24850] logger.c:   == CDR updated on 
SIP/5058971234-08567bb8        
===================================================


This sequence of log entries indicates that my user's equpement failed to reply 
to a request 
from my server.  This might indicate a network problem...

===================================================
[Sep 23 08:39:50] VERBOSE[24494] logger.c:     -- SIP/voip_one-0856b0c0 is 
making progress passing it to SIP/5058971234-085614f8
[Sep 23 08:40:01] VERBOSE[24494] logger.c:     -- SIP/voip_one-0856b0c0 
answered SIP/5058971234-085614f8[Sep 23 08:40:21] WARNING[21450] chan_sip.c:
        Maximum retries exceeded on transmission [EMAIL PROTECTED]
168.0.100 for seqno 102 (Critical Response)
[Sep 23 08:40:21] WARNING[21450] chan_sip.c: Hanging up call [EMAIL PROTECTED] 
- no reply to our critical packet.
===================================================

Am I reading and understanding these log entries correctly?

Thank you for your help,

-- 
Mike Diehl

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