Hi, I am currently setting up a voice mail/IVR machine with asterisk (1.4.10 at the moment). During testing and evaluation, all was fine; in the - slightly different - production environment, the IVR contexts do not react sensibly.
The environment is: POTS <-- (ISDN) --> PBX <-- (SIP) --> Asterisk with the Asterisk registering with our local PBX. When a user reaches the Asterisk machine via this path, key presses are ignored during the Background() function. My debugging possibilities have been a little restricted, unfortunately (I'm working on that), but as a wild guess, I suppose we might have the following problem: When a call is processed as a SIP call, "in-band" DTMF signalling does not trigger an event in Asterisk; our PBX possibly/probably does not create a SIP event for DTMF signalling. Would you think that this may be the reason for our experienced problems? Do you have any hints/solutions? I'll have to check whether we can connect PBX and Asterisk via ISDN, in which case the DTMF signals should be handled fine - we'd prefer to stick with the current setup, though. Thx, Regards, Bastian -- Collax GmbH . Burkheimer Straße 3 . 79111 Freiburg . Germany p: +49 (0) 761-45684-24 f: +49 (0) 761-45684-10 www.collax.com Geschäftsführer: William K. Hite / Boris Nalbach AG München HRB 158898 . Ust.-IdNr: DE 814464942 \ Press any key... no, no, no, NOT THAT ONE! _______________________________________________ Sign up now for AstriCon 2007! September 25-28th. http://www.astricon.net/ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
