Thomas Kenyon wrote: > Is there an advantage to having a Queue members URI in the form: > > SIP/User (or indeed IAX2/User) > Over > Local/<number>@context > > ? > > I know that the latter will allow you to do things like set counting > logic etc. through dialplan operations, but the former appears to be a > more direct route to calling the party. (and if need be, there is the > ability in queues to run a script on connection iirc).
In 1.4, you can run an agi script on connection to an agent. In trunk you can also run a macro upon agent connection. However, we use Local channels so that we can do more things *before* we dial the Agent's phone (check Jabber status / check database status etc) so we find it more useful. Indeed, someone pointed out on the irc that you *could* have a single Local/SingleAgent member of a queue and the dialplan itself could determine the correct / most appropriate agent to send the call to. Julian. > > TIA for any clarification. > > _______________________________________________ > --Bandwidth and Colocation Provided by http://www.api-digital.com-- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > ______________________________________________________________________ > This email for dotr.com has been scanned by MessageLabs > ______________________________________________________________________ > > _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
