I don't know if I understood you right, but can't that be solved with call queues?
http://www.voip-info.org/wiki/index.php?page=Asterisk+call+queues http://www.voip-info.org/wiki/view/Asterisk+RealTime+Queue http://www.voip-info.org/wiki/view/Asterisk+config+queues.conf Regards, Ricardo Carvalho
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