Try different music. Compressed codecs are optimized for voice. MoH that is primarily vocals may be better than non-vocal.
Darryl Dunkin wrote: > Does anyone have any opinions on the music on hold quality over G729? > The stock files seem to sound terrible over it, this is enhanced further > by calls coming from the PSTN via a Zaptel gateway. I am only using the > stock wav files and have not attempted to use much else so far. > > I've ruled out timing issues on the system generating the MOH itself > (ztdummy on the PBX itself, our Zaptel gateway is a separate Asterisk > server). There is no transcoding going on in the middle except via our > Zaptel/T1 gateway. When using G711 it sounds fine of course, but this > doesn't work well for remote sites with lower bandwidth connections. > > As of now, I'm torn between getting complaints from end users about the > music or killing it entirely (leaving people waiting in queues with dead > silence). _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
