At 01:42 PM 1/9/2008, you wrote: >I have a very similar need. We are using call queues and would like to >have only 1 call presented to our trouble call reps at a time, but would >like to give them the ability to initiate an outgoing call on a >different line (even while on an incoming call). We are using Aastra >480i SIP phones.
You could always set the Aastra to allow incoming only on line 9 so a second call shows up as busy and let them call out on 1-8. That does it completely outside Asterisk but should work just fine. Ira _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
