In contrast, I am very satisfied with asterisk. I have a 12 seat call center and the total cost was about $6000. It took me about two weeks to get comfortable with * but now I'm addicted.
I suggest you take * for a test drive. Get two Cisco phones off ebay and install asterisk on any old P3 or better. Sign up for nufone.net and find out for yourself how good VOIP sounds. All my phones are Cisco 7940's. Programming the services button is easy if you can do web programming and it's reliability is fair to good or no worse than Nortel. I have no experience with paging but I hear the Snom phones can do an auto answer so if that is a requirement you may want to check the list archives for some paging background before you buy cisco, you may want Snom.
Good luck, Todd Lieberman
-- Todd Lieberman [EMAIL PROTECTED] tlsolutions.net 215-500-6913
Derek Billingsley wrote:
I have a couple of questions I'm hoping folks can help me out with. When I search the mailing list, I see folks doing what I'm interested in so here's hoping !
- How are people making out with interfacing to the 7960? I'm considering buying a number of these as they look quite feature rich. But, are they easy to interface to? - Will I be able to interface with softkeys on the phone? For example, I see the phone has a 'Services' button that I'd like to program, maybe even with material that gives agents real time information (such as any real-time network information I want flashed to agents), - As an alternative to above, we are considering the Nortel MICS approach (like a low cost 6x16). Our ILEC supplies us currently with a CO-based PBX service and we've come to love the Meridian sets. As an alternative to the IP phones, I've seen refurb'd MICS systems for sale. I read in the group that the phones themselves are a proprietary Nortel signalling but I can front-end the PBX with an Asterisk setup. If I do this, is it possible to maintain the ability to:
- .. select from a list of multiple lines that might be ringing? (makes sense if each trunk is fed separately from Asterisk)
- .. intercom access between phones seems as though it would be through the MICS and not touch Asterisk at all
- .. Can I light a message-waiting lamp? (So a VM waiting in Asterisk would light the lamp on a particular Meridian set)
If it wasn't for those damn friendly Meridian sets haha... but maybe the Cisco set is a good substitute.
- Just another final question, has anyone had success in running a real-time, low cost Internet-based trunk between office locations using Asterisk and going through setting up dialing plans, etc. I want to push ahead for a trial of this but I'd like to know what I should be expecting? Can I expect toll-quality voice? Any problems with full-duplex? etc This is a basic question, I know, but I'm trying to understand what my expectations should be.
Thanks for the help, this project is quite exciting stuff. Derek
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