On Mon, 2003-12-15 at 07:18, Michiel Betel wrote: > Hi, > > We are using threewaycalling & flash transfers over a CAC channelbank. > > The following happens: > > Call comes in to my extension > I talk to a party and press flash > party goes on hold, I get get dail tone > I dial internal number > internal party answers > I press flash once more > we are now in a three party conference > Or I hang up, and thus transfer the call. > > Thats fine, but.... > > What if the internal party is busy and answers with voicemail > how then do I get my original call back to me? Pressing flash will > conf in the voicemail prompts of the internal party. Hanging up will > transfer the party to the voicemail... > > Or am I missing somthing essential here??
Your not missing anything essential, and have described a limitation in analog signaling. What you need to think about is alternatives. There is always the call parking so that you push the caller into a state that totally frees you from them. You then are able to call the other extension and tell them the parked extension number. It doesn't allow for the 3 of you to conference in, but the call gets handed off well. If you get busy voicemail, you can hangup and retrieve the parked call yourself. Or you can ask, if they needed to speak to that person, they might be interested in leaving a voicemail. So the three way call with transfer that may end up in voicemail is fine too. -- Steven Critchfield <[EMAIL PROTECTED]> _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
