On Monday 15 December 2003 10:57, Sri wrote:
Hi All This is one scenario I would like to have some help. I have searched the digium lists and could not find any posts on this.
How can an Attendant switch on or off the AutoAttendant from her
phone? Eg.
8am -> Attendent enters office -> switches OFF auto attendent. He/She takes in all the incoming calls and answers.
12pm -> out of lunch. Needs to put the system back into Auto.
1 pm -> return from lunch. Needs to switch OFF auto attendent
5 pm- > Puts Auto attendent ON.
I am sure there can be a script built that should change extensions.conf. and reloading asterisk on the attendent activating based on a clock that kicks in 8 am, 12 pm, 1 pm and 5 pm. I dont want this to be time restricted. the attendent should have control. Is there a better way ? this could be even done through the phone of the attendent eg, like *80-1 (ON) *80 - 2 (OFF)...
exten => *801,1,DBPut(auto/attendant=1) exten => *802,1,DBPut(auto/attendant=0) exten => s,1,DBGet(autoattendant=auto/attendant) exten => s,2,GotoIf($[${autoattendant} = "1"]?auto|1) exten => s,3,Dial(Zap/23,30,t) exten => s,4,Goto(auto|1)
Thank you all! http://www.voip-info.org/tiki-index.php?page=Asterisk+tips+autoattendant created.
/O
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