What does 'show agents' give you? 'show queues' would be useful too. PaulH
On Mon, 2008-01-28 at 13:36 +0100, Thomas Kenner wrote: > Hi, > > when I'm trying to call the following extension > > exten => 6002,1,Verbose(1|Extension 6002) > exten => 6002,n,Dial(Agent/6002) > exten => 6002,n,Hangup() > > the call is terminated and I get the following warning from asterisk: > > app_dial.c:1106 dial_exec_full: Unable to create channel of type 'Agent' > (cause 17 - User busy) > > When calling the agent with Dial(SIP/6002) no problem occurs. > > What could be wrong? > > > > Some additional information about the configuration: > > The asterisk version is 1.4.10 > > ----------------------------------------------------------------------------- > In users.conf I defined a user 6002: > > [6002] > fullname = Test Agent > email = [EMAIL PROTECTED] > secret = 1234 > zapchan = 1 > hasvoicemail = yes > vmsecret = 1234 > hassip = yes > hasiax = no > hash323 = no > hasmanager = no > callwaiting = no > context = international > host=dynamic > ----------------------------------------------------------------------------- > In agents.conf I added the agent > > agent => 6002,1234,Test Agent > ----------------------------------------------------------------------------- > and in queues.conf I added a queue testQueue2: > > [testQueue2] > music=default > strategy=ringall > timeout=15 > retry=5 > wrapuptime=0 > maxlen = 0 > announce-frequency = 0 > announce-holdtime = no > member => Agent/6002 > servicelevel = 60 > ----------------------------------------------------------------------------- > > > Thanks a lot, > Thomas > _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
