Dear all
I am going to setup Asterisk Call center solution and i have
setup my queue and agent i have 2 SNOM ip phone but when i call to queue my
agent phone is rining without musicnhold or when both phone is busy then i call
to queue its directy hangup without musicnhole means my call not goes in to
queue what is the problem
my queue.conf
[EMAIL PROTECTED] asterisk]# cat /etc/asterisk/queues.conf | grep -v ';'
[general]
persistentmembers = yes
autofill = yes
monitor-type = MixMonitor
[9999]
leavewhenempty = strict
musiclass = default
context=from-avaya
strategy = rrmemory
timeout = 20
retry = 1
wrapuptime=0
announce-frequency = 0
announce-holdtime = no
persistentmembers = yes
maxlen = 0
member => Agent/1001
member => Agent/1002
----------------------------------------------
my agent.conf
[general]
persistentagents=yes
[agents]
ackcall=no
musiconhold => default
agent => 1001,1234,satish
agent => 1002,1234,aman
----------------------------------------------------
my dialplan ( extention.conf)
exten => 9999,1,Answer
exten => 9999,2,SetMusicOnHold(default)
exten => 9999,3,Background(welcome)
exten => 9999,4,Queue(9999)
----PGP Signature--
Satish Patel
mobile:- +91-9818875535
http://www.linuxbug.org
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