In the UK, to make us match the rest of Europe, it's also possible to access the Emergency Services on 112. Again, although a few calls were made around the right time, none of them were 999 or 112. The I've examined the master.csv for 30 mins before the Police said the call was made, and can't see any possible way the number was dialled. We do have a "special" entry in our call plan to deal with emergency calls, which was taken from voip-info, that intercepts an internal extension of "999", and sends it out via a ZAP channel. We even have it setup so if it fails to find a free ZAP channel, it will end the call on channel 1 and then dial. Again though, this is only for a calls specifically made to "999". I'm baffled...
________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Steve Langstaff Sent: 13 February 2008 15:03 To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] UK issue - Asterisk dialling 999... sort of It might be possible to get to the emergency service via 112 or a local number as well. Do you have *any* calls placed at about the time of the "999" calls? ________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Phil Knighton Sent: 13 February 2008 14:12 Hello This is a fun one for the list... Twice now, the Police have contacted us to say they have had a silent call then hangup from our landline number to the 999 service. As a matter of course, they follow up these calls in case someone is in distress. Nobody here was in distress - well, no more than normal! The Police aren't hugely happy when we tell them it must be a mistake. Thing is, I have checked both our master log, and our dialled calls log - and nobody dialled 999! Each phone has an account code applied from sip.conf, and we log all numbers dialled. Nobody dialled out. There are no phones connected in anyway other than via Asterisk, fax number is dealt with by a virtual machine, alarm system is on a different number... Any ideas before the rossers come and take me away? Phil <http://www.mjog.com/>
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