Dear
I have queue setup arround 10 agent setup now what happend
when call inter in queue and queue transfer call available extension but
suppose extension A call to extension B ( ineternal sip call ) that time
anycall come into queue and suppose queue transfer call on A extension so it
got busy caz its talking to B ext. so my call got hangup ...so how to my queue
detect which extension got busy or free is there any function my queue detect
channel STATUS ???
Thing is that my queue only know about agent phone status when queue transfer
call to agent...right if 2 agent talk to each othere that time my queue not
come in that part so how does my queue understand A and B extesion are busy ???
----PGP Signature--
Satish Patel
mobile:- +91-9818875535
http://www.linuxbug.org
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