Are you looking for a softphone, a hardphone ? In the case of a softphone -> give our zoiper a try (www.zoiper.com) you can easily integrate it with your contact center software through the api available at http://www.zoiper.com/downloads/Zoiper_API_Documentation.pdf and it will also enable the agents to send an receive faxes. Headset : go for plantronics or GN netcom, (stick with the usb models)
In the case of a hardphone, don't go for the ultra cheap, go for aastra, polycom, snom, cisco, linksys. Pick a model based on - do you need power over ethernet ? - do you need them to have a built in switch ? - How many lines will your agents handle ? - do you need busy lamp fields - do they need to be provisioned through tftp ?: Zoa Mail list wrote: > Hello > > Can anyone suggest sip phones with headset for use in call centers . > They should be fully inter operable with Asterisk over sip . > > Thanks > ------------------------------------------------------------------------ > > _______________________________________________ > --Bandwidth and Colocation Provided by http://www.api-digital.com-- > > asterisk-biz mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-biz _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
