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We often hear about the problems with vendors, but not as
often when a vendor does more than expected.
Last night I placed an order for a Sipura ATA with http://www.voxilla.com/
Today they called me to explain that they had just run
out of inventory, and would be happy to cancel/refund my order, or give me
a free upgrade to next day shipping when they receive more inventory next
week.
This level of service is unusual these days -- at least
among the vendors I've been dealing with.
Jim
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