Introducing Click-to-Call Posted: 16 Apr 2008 9:55 AM PDT
The 1EZphone browser softphone has created so much buzz in the media that a lot of individual users and companies who have a web-presence; Websites, Online Advertising, Blogs, Customer support etc have asked for a Click-to-Call service. The 1Ezphone web-based Click-to-Call service is based on our browser VoIP lite technology that allows users to make and receive phone calls from any browser without the need to download software. The Click-to Call API can be embedded on any Website, E-mail, and Online Advertisement when a user clicks your object they immediately call your salesperson or customer service representative telephone number and speak to your agent over their PC. Building a reliable Click-to-Call requires substantial amount of knowledge in VoIP, and a good backend infrastructure. The good news is that now it is easy add Click-to Call to any online service in just a few minutes with just a few lines of code using 1ezphones. Since the release of our APIs, we got several requests from companies and developers who were interested in knowing in building their own Click-to-Call service directly to their SIP servers. You can have the button/widget running through the 1Ezphones servers without getting into the complex world of VoIP or any expensive setup or build a service to your own backend infrastructure. If you are interested in adding Click-to-Call for your customers or building your own Click-to Call system please contact 1ezphone at [EMAIL PROTECTED] ----- Original Message ----- From: "BJ Weschke" To: "Asterisk Users Mailing List - Non-Commercial Discussion" Subject: Re: [asterisk-users] Best Click-to-call client Date: Wed, 16 Apr 2008 11:37:40 -0400 equis software wrote: > Hi, I need to make Click-to-Call web application to connect with > an asterisk server. > I´m using Java > What solution recommend me? > I did a spiel on this at Astricon last year. The slide deck is somewhere around for those interested, but now we also have some code to show for it. :-) Take a look at this developer branch at http://www.asterisk.org/node/48440 and then we've put some pieces together for the Java side of things using Ignite's Realtime API for messaging. http://svn.btwtech.com/svnview/coolvocals/trunk/cti-server/click2call/ http://svn.btwtech.com/svnview/coolvocals/trunk/cti-client/click2call/ Basically the idea here is that there's a servlet that honors requests into it (think AJAX Remote calls from the browser) and then turns around and puts that request into a jabber message that goes to a centralized Servlet that can proxy requests across multiple servers (scalability/LCR/etc) and that in turn launches an Originate call in to the AMI of the machine that was decided would receive the request. Once that hand off is done, the "proxy" machine that received and directed the original request is now out of the middle of things and jabber messages are sent directly back to the client to signal call progress of the click to call. Is it a "shrink wrapped and ready to go" package that's completely documented and involves no technical knowledge whatsoever for implementation? Ummmm.. no, but that might happen in the relatively near future. :-) What it IS though is solid working code (yes, it has been fully unit tested out and is functional) contributed back to the community so we can all start to make something with it if we so choose. If there's enough interest, I'd certainly entertain opening up a blog site and open up the branch of the Java code for community contributions as well in addition to doing a more detailed "tutorial" on usage of the code at the upcoming Astricon this year. BJ -- -- Bird's The Word Technologies, Inc. http://www.btwtech.com/ _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Want an e-mail address like mine? Get a free e-mail account today at www.mail.com!
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