Olivier,
Us much as possible would be the best but.. more importants for me are:
Which feature are you specifically looking for ?
1 screen popup
2 Click2Call
3 Journaling calls inside CRM campaign, leaads and contacts
Do you plan to use it in a call center or casual business office ?
Call Center
Regards,
Olivier wrote:
To me, "CRM-Asterisk integration" has several meanings.
It could refer to :
- basic click2call feature from CRM contact or project panel,
- journaling Asterisk incoming and outgoing calls inside CRM projects
data,
- programming and executing Conference calls defined inside CRM
projects data
- screen popup
- etc...
Which feature are you specifically looking for ?
Do you plan to use it in a call center or casual business office ?
Regards
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