Swapping out our old Mitel 3300 for Asterisk I need to come up with a solution to advertise to the extension what hunt group the call was for, plus distinguishing those calls from calls that are sent straight to the extension.
On the Mitel I had the handset extension programmed on the primary line key, and then, as in my example, Sales calls to another key, Technical to another, and accounts to another. If the call was sales, technical, or accounts, I could ignore it unless no one picked up, and if it was direct to me I knew I had to get it. But with Asterisk, I can get the external caller to go through the auto-attendant and then get the call to direct to multiple sip phones but I don't know then if the call is really for me, or if it was just for a department. I'm still using my Mitel handsets, so maybe its just a limitation of those and I need a different type of handset? Can I put something into the caller ID that says this call is from xxx-xxx-xxx and is for technical? Confused Tim This message is sent in confidence for the addressee only. Unless specifically stated, the contents are not to be disclosed to anyone other than the addressee. Unauthorised recipients must preserve this confidentiality and should please advise the sender immediately of any error in transmission. The views an opinions expressed in this e-mail message are the sender's own and do not necessarily represent the views and opinions of NS Optimum Ltd. Although this e-mail and attachments are believed to be free of any virus or other defects which may affect any computer or IT systems into which they are received, no responsibility is accepted by NS Optimum Ltd for any loss or damage arising in any way from the receipt or use thereof. Place of registration: England, Registered Office: Jenton Road, Sydenham Ind Est, Leamington Spa, Warwickshire, CV31 1XS, Registered No 3018839 _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
